The Challenger Sale is the first non-fiction self help book by Matthew Dixon, Brent Adamson, and their colleagues at CEB Inc. The book was published on November 10, 2011 by Portfolio/Penguin. In the text, the book argues that relationship-building is no longer the best sales method.
In The Challenger Sale, Matthew Dixon and Brent Adamson share the secret to sales success: don’t just build relationships with customers. Challenge them
What’s the secret to sales success? If you’re like most business leaders, you’d say it’s fundamentally about relationships – and you’d be wrong. The best salespeople don’t just build relationships with customers. They challenge them.
Matthew Dixon, Brent Adamson, and their colleagues at CEB have studied the performance of thousands of sales reps worldwide. And what they discovered may be the biggest shock to conventional sales wisdom in decades.
The Challenger Sale argues that classic relationship-building is the wrong approach. Every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average performance, only one – the Challenger – delivers consistently high performance.